Amplitude vs Heap

The product analytics darling that makes you feel like a data wizard, until you realize you're just tracking clicks meets automatic analytics that captures everything, so you can stop guessing what users actually do. Here's our take.

Amplitude

Nice Pick

The product analytics darling that makes you feel like a data wizard, until you realize you're just tracking clicks.

Pros

• Intuitive funnel and retention analysis that actually helps you spot user drop-offs
• Powerful user segmentation that lets you slice data by behavior without SQL
• Real-time event tracking that updates dashboards faster than you can say 'A/B test'
• Great for non-technical teams with drag-and-drop tools that don't require a data engineer

Cons

• Pricing can skyrocket as your event volume grows, leading to sticker shock
• Custom queries and advanced analytics still need workarounds or external tools

Heap

Automatic analytics that captures everything, so you can stop guessing what users actually do.

Pros

• Auto-captures all user events without manual instrumentation
• Retroactive analysis lets you query past data without pre-defining events
• Intuitive visual interface for non-technical team members
• Session replay and heatmaps integrated with analytics

Cons

• Can become expensive quickly as data volume grows
• Data sampling on free and lower-tier plans limits accuracy
• Requires careful data governance to avoid noise from irrelevant events

The Verdict

Use Amplitude if: You want intuitive funnel and retention analysis that actually helps you spot user drop-offs and can live with pricing can skyrocket as your event volume grows, leading to sticker shock.

Use Heap if: You prioritize auto-captures all user events without manual instrumentation over what Amplitude offers.

The Bottom Line

Amplitude wins

The product analytics darling that makes you feel like a data wizard, until you realize you're just tracking clicks.