Customer Presentations vs Written Reports

Developers should learn customer presentations to effectively communicate complex technical details to non-technical audiences, such as during project updates, sales pitches, or user training sessions meets developers should learn to create written reports to effectively communicate with stakeholders, team members, and clients, ensuring clarity and alignment on technical matters. Here's our take.

Customer Presentations

Nice Pick

Developers should learn customer presentations to effectively communicate complex technical details to non-technical audiences, such as during project updates, sales pitches, or user training sessions

Pros

• This skill is crucial for roles involving client-facing responsibilities, product management, or consulting, as it helps secure buy-in, reduce misunderstandings, and drive project success by ensuring stakeholders understand and support the work
• Related to: public-speaking, technical-writing

Cons

• Specific tradeoffs depend on your use case

Written Reports

Developers should learn to create written reports to effectively communicate with stakeholders, team members, and clients, ensuring clarity and alignment on technical matters

Pros

• This skill is crucial for documenting codebases, reporting bugs with reproducibility steps, summarizing sprint outcomes, or presenting architectural decisions, which enhances collaboration and project transparency
• Related to: technical-documentation, communication-skills

Cons

• Specific tradeoffs depend on your use case

The Verdict

These tools serve different purposes. Customer Presentations is a methodology while Written Reports is a concept. We picked Customer Presentations based on overall popularity, but your choice depends on what you're building.

The Bottom Line

Customer Presentations wins

Based on overall popularity. Customer Presentations is more widely used, but Written Reports excels in its own space.