User Experience Metrics vs User Interviews

Developers should learn and use UX metrics to create user-centered products that meet real user needs, reduce friction, and improve retention meets developers should learn user interviews to create products that truly meet user needs, reducing wasted effort on features users don't want. Here's our take.

User Experience Metrics

Nice Pick

Developers should learn and use UX metrics to create user-centered products that meet real user needs, reduce friction, and improve retention

Pros

• They are essential in agile and iterative development cycles for validating hypotheses, prioritizing features, and measuring the impact of changes
• Related to: user-research, usability-testing

Cons

• Specific tradeoffs depend on your use case

User Interviews

Developers should learn user interviews to create products that truly meet user needs, reducing wasted effort on features users don't want

Pros

• It's crucial during the discovery phase of a project, when defining requirements, or when iterating on an existing product to identify pain points
• Related to: user-research, usability-testing

Cons

• Specific tradeoffs depend on your use case

The Verdict

These tools serve different purposes. User Experience Metrics is a concept while User Interviews is a methodology. We picked User Experience Metrics based on overall popularity, but your choice depends on what you're building.

The Bottom Line

User Experience Metrics wins

Based on overall popularity. User Experience Metrics is more widely used, but User Interviews excels in its own space.