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Empathy Mapping vs Jobs To Be Done

Developers should learn empathy mapping to better understand end-users and stakeholders, which is crucial for building user-centric software that solves real problems effectively meets developers should learn jtbd when building user-centric software, as it provides a deep understanding of user problems and needs, leading to better product-market fit and reduced feature bloat. Here's our take.

🧊Nice Pick

Empathy Mapping

Developers should learn empathy mapping to better understand end-users and stakeholders, which is crucial for building user-centric software that solves real problems effectively

Empathy Mapping

Nice Pick

Developers should learn empathy mapping to better understand end-users and stakeholders, which is crucial for building user-centric software that solves real problems effectively

Pros

  • +It is particularly valuable during the discovery and planning phases of projects, such as when defining requirements, designing user interfaces, or improving user experience, as it helps align technical solutions with human needs and reduces assumptions
  • +Related to: design-thinking, user-research

Cons

  • -Specific tradeoffs depend on your use case

Jobs To Be Done

Developers should learn JTBD when building user-centric software, as it provides a deep understanding of user problems and needs, leading to better product-market fit and reduced feature bloat

Pros

  • +It is particularly useful in agile and lean development environments for prioritizing features based on real customer value, and in product management roles to align technical decisions with business goals
  • +Related to: user-research, product-management

Cons

  • -Specific tradeoffs depend on your use case

The Verdict

Use Empathy Mapping if: You want it is particularly valuable during the discovery and planning phases of projects, such as when defining requirements, designing user interfaces, or improving user experience, as it helps align technical solutions with human needs and reduces assumptions and can live with specific tradeoffs depend on your use case.

Use Jobs To Be Done if: You prioritize it is particularly useful in agile and lean development environments for prioritizing features based on real customer value, and in product management roles to align technical decisions with business goals over what Empathy Mapping offers.

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The Bottom Line
Empathy Mapping wins

Developers should learn empathy mapping to better understand end-users and stakeholders, which is crucial for building user-centric software that solves real problems effectively

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