IT Support vs System Administration

Developers should learn IT Support skills to handle common technical problems independently, reducing downtime and improving efficiency in development workflows meets developers should learn system administration to gain a deeper understanding of the underlying infrastructure their applications run on, enabling them to build more robust, scalable, and secure software. Here's our take.

IT Support

Nice Pick

Developers should learn IT Support skills to handle common technical problems independently, reducing downtime and improving efficiency in development workflows

Pros

• It is essential for roles in DevOps, system administration, or when working in small teams without dedicated support staff, as it enables quick resolution of issues like network connectivity, software installation, or hardware malfunctions
• Related to: troubleshooting, system-administration

Cons

• Specific tradeoffs depend on your use case

System Administration

Developers should learn system administration to gain a deeper understanding of the underlying infrastructure their applications run on, enabling them to build more robust, scalable, and secure software

Pros

• It is essential for roles like DevOps, site reliability engineering (SRE), or when deploying and managing applications in production environments, such as on-premises servers or cloud platforms
• Related to: linux, windows-server

Cons

• Specific tradeoffs depend on your use case

The Verdict

These tools serve different purposes. IT Support is a concept while System Administration is a methodology. We picked IT Support based on overall popularity, but your choice depends on what you're building.

The Bottom Line

IT Support wins

Based on overall popularity. IT Support is more widely used, but System Administration excels in its own space.