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Operational Excellence vs Total Quality Management

Developers should learn and apply Operational Excellence to ensure their software systems are robust, maintainable, and can scale under load, which is critical for production environments in industries like e-commerce, finance, and cloud services meets developers should learn tqm when working in environments that prioritize quality, efficiency, and customer-centric development, such as in large-scale software projects or regulated industries like finance or healthcare. Here's our take.

🧊Nice Pick

Operational Excellence

Developers should learn and apply Operational Excellence to ensure their software systems are robust, maintainable, and can scale under load, which is critical for production environments in industries like e-commerce, finance, and cloud services

Operational Excellence

Nice Pick

Developers should learn and apply Operational Excellence to ensure their software systems are robust, maintainable, and can scale under load, which is critical for production environments in industries like e-commerce, finance, and cloud services

Pros

  • +It helps in reducing downtime, improving user experience, and lowering operational costs by implementing practices such as monitoring, automation, and incident management
  • +Related to: devops, site-reliability-engineering

Cons

  • -Specific tradeoffs depend on your use case

Total Quality Management

Developers should learn TQM when working in environments that prioritize quality, efficiency, and customer-centric development, such as in large-scale software projects or regulated industries like finance or healthcare

Pros

  • +It helps in reducing defects, improving team collaboration, and aligning development processes with business goals, making it valuable for roles involving quality assurance, project management, or process improvement
  • +Related to: quality-assurance, continuous-improvement

Cons

  • -Specific tradeoffs depend on your use case

The Verdict

Use Operational Excellence if: You want it helps in reducing downtime, improving user experience, and lowering operational costs by implementing practices such as monitoring, automation, and incident management and can live with specific tradeoffs depend on your use case.

Use Total Quality Management if: You prioritize it helps in reducing defects, improving team collaboration, and aligning development processes with business goals, making it valuable for roles involving quality assurance, project management, or process improvement over what Operational Excellence offers.

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The Bottom Line
Operational Excellence wins

Developers should learn and apply Operational Excellence to ensure their software systems are robust, maintainable, and can scale under load, which is critical for production environments in industries like e-commerce, finance, and cloud services

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