Total Quality Management
Total Quality Management (TQM) is a comprehensive management approach focused on continuous improvement of quality in all organizational processes, products, and services. It involves all employees in a systematic effort to meet or exceed customer expectations through data-driven decision-making and process optimization. TQM emphasizes customer satisfaction, employee involvement, and long-term success through quality assurance at every stage.
Developers should learn TQM when working in environments that prioritize quality, efficiency, and customer-centric development, such as in large-scale software projects or regulated industries like finance or healthcare. It helps in reducing defects, improving team collaboration, and aligning development processes with business goals, making it valuable for roles involving quality assurance, project management, or process improvement.