Azure Bot Service
Azure Bot Service is a managed cloud platform from Microsoft for building, testing, deploying, and managing intelligent conversational bots. It integrates with the Microsoft Bot Framework SDK and supports multiple channels like Microsoft Teams, Slack, and web chat. The service provides tools for natural language processing, AI capabilities via Azure Cognitive Services, and scalable hosting.
Developers should use Azure Bot Service when creating enterprise-grade chatbots or virtual assistants that require integration with Microsoft ecosystems, multi-channel deployment, and AI-driven interactions. It's ideal for scenarios like customer support automation, internal workflow bots, or interactive applications needing conversational interfaces, as it simplifies bot lifecycle management and leverages Azure's cloud infrastructure.