Client Management
Client management is a professional skill and methodology focused on building and maintaining productive relationships with clients or stakeholders throughout a project lifecycle. It involves communication, expectation setting, feedback handling, and ensuring client satisfaction to support project success and business goals. In software development, this often includes managing requirements, addressing concerns, and aligning deliverables with client needs.
Developers should learn client management to improve collaboration, reduce misunderstandings, and enhance project outcomes, especially in roles involving direct client interaction like consulting, freelancing, or agile teams. It's crucial for handling scope changes, gathering accurate requirements, and fostering long-term partnerships, which can lead to repeat business and positive referrals.