Factual Documentation

Factual documentation is a technical writing approach that emphasizes accuracy, clarity, and objectivity in creating content for software, APIs, or systems. It involves presenting information based on verifiable facts, avoiding subjective opinions, and ensuring the documentation is up-to-date with the actual functionality. This methodology is crucial for enabling users, developers, and stakeholders to understand and work with technology effectively.

Also known as: Technical Documentation, Accurate Documentation, Verifiable Documentation, Objective Documentation, Fact-Based Docs

Why learn Factual Documentation?

Developers should learn and use factual documentation to improve collaboration, reduce errors, and enhance maintainability in software projects. It is essential when creating API references, user guides, or internal documentation, as it ensures that users can rely on the information for tasks like integration, troubleshooting, or onboarding. This approach is particularly valuable in agile environments where frequent updates require documentation to stay synchronized with code changes.

Learning Resources

• course: Google Technical Writing Courses
• docs: Write the Docs Community Guide
• tutorial: Documentation as Code Tutorial by GitLab
• book: The Product is Docs Book
• video: Factual Documentation Best Practices Video by Write the Docs