General Usability Testing
General Usability Testing is a user-centered evaluation method used to assess how easy and effective a product, such as a website, app, or software, is for end-users. It involves observing real users as they perform specific tasks to identify usability issues, pain points, and areas for improvement. This process helps ensure that products are intuitive, efficient, and satisfying to use.
Developers should learn and use General Usability Testing during the design and development phases to create user-friendly products that meet real-world needs, reducing user frustration and increasing adoption rates. It is particularly valuable for web and mobile applications, e-commerce sites, and enterprise software, where poor usability can lead to high bounce rates, support costs, or user abandonment.