Knowledge Management System
A Knowledge Management System (KMS) is a software platform designed to capture, organize, store, and share an organization's collective knowledge and information. It enables teams to centralize documentation, best practices, FAQs, and other resources, facilitating efficient access and collaboration. By structuring information, it helps reduce knowledge silos, improve decision-making, and enhance productivity across projects.
Developers should learn and use Knowledge Management Systems when working in collaborative environments, especially in large teams or distributed settings, to maintain consistent documentation and streamline onboarding. It is crucial for managing technical documentation, codebases, API references, and internal processes, reducing redundancy and accelerating problem-solving. Use cases include software development teams, IT support, and any scenario requiring organized information sharing and retention.