Mediation
Mediation is a conflict resolution process where a neutral third party, the mediator, facilitates communication between disputing parties to help them reach a mutually acceptable agreement. It is widely used in legal, workplace, and community disputes as an alternative to litigation or arbitration. The mediator does not impose a decision but assists the parties in exploring options and finding common ground.
Developers should learn mediation skills to effectively resolve team conflicts, improve collaboration, and manage stakeholder disagreements in agile or cross-functional environments. It is particularly valuable in project management, code review disputes, or when negotiating requirements with clients, as it fosters constructive dialogue and preserves professional relationships.