Oracle CRM API
Oracle CRM API is a set of application programming interfaces provided by Oracle for interacting with its Customer Relationship Management (CRM) software, primarily Oracle Sales Cloud and Oracle Service Cloud. It enables developers to programmatically access and manipulate CRM data, automate business processes, and integrate Oracle CRM with other enterprise systems. The API supports RESTful and SOAP protocols, allowing for flexible integration across various platforms and programming languages.
Developers should learn Oracle CRM API when building or maintaining integrations for businesses using Oracle's CRM solutions, such as automating sales workflows, syncing customer data with external applications, or creating custom reporting tools. It is essential for roles in enterprise software development, particularly in industries like finance, healthcare, and retail where Oracle CRM is widely adopted for managing customer interactions and improving operational efficiency.