Quality Management
Quality Management is a systematic approach to ensuring that products, services, or processes meet consistent standards and customer expectations through planning, control, assurance, and improvement activities. It involves methodologies like Total Quality Management (TQM), Six Sigma, and ISO 9001 standards to optimize efficiency, reduce defects, and enhance reliability. In software development, it encompasses practices such as quality assurance (QA), testing, code reviews, and continuous integration to deliver high-quality software.
Developers should learn Quality Management to build robust, maintainable software that meets user needs and reduces technical debt, especially in regulated industries like finance or healthcare where reliability is critical. It's essential for implementing DevOps practices, ensuring code quality through automated testing, and adhering to standards like ISO 9001 for certification. Use cases include setting up CI/CD pipelines, conducting peer reviews, and applying Six Sigma principles to minimize bugs in production.