Quality Management System
A Quality Management System (QMS) is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. It helps organizations coordinate and direct activities to meet customer and regulatory requirements and improve effectiveness and efficiency on a continuous basis. QMS is often based on standards like ISO 9001, which provides a framework for consistent quality assurance.
Developers should learn about QMS when working in regulated industries (e.g., healthcare, finance, manufacturing) or on projects requiring high reliability, as it ensures software meets quality standards and compliance. It's crucial for roles involving process improvement, risk management, or when aiming to reduce defects and enhance customer satisfaction through systematic quality control.