SaaS Documentation
SaaS Documentation refers to the comprehensive set of instructional materials, guides, and reference content created for users of a Software-as-a-Service (SaaS) product. It includes user manuals, API documentation, tutorials, FAQs, and release notes, designed to help customers understand, implement, and effectively use the software. This documentation is typically hosted online and updated regularly to reflect product changes and improvements.
Developers should learn SaaS Documentation skills when building or maintaining SaaS products, as clear documentation reduces support costs, improves user adoption, and enhances customer satisfaction. It is essential for onboarding new users, enabling self-service troubleshooting, and providing technical details for API integrations, which is critical in B2B and enterprise SaaS environments.