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Microsoft Teams Phone

Microsoft Teams Phone is a cloud-based telephony solution integrated into Microsoft Teams, enabling voice calling, voicemail, and call management features. It allows users to make and receive phone calls directly within the Teams app, replacing traditional phone systems with a unified communications platform. It supports features like call routing, auto-attendants, and integration with existing phone numbers and carriers.

Also known as: Teams Calling, Microsoft Calling, Teams Telephony, Cloud PBX, Teams PSTN
🧊Why learn Microsoft Teams Phone?

Developers should learn Teams Phone when building or maintaining business communication systems, especially in organizations using Microsoft 365, as it provides a seamless way to integrate telephony with collaboration tools. It is useful for scenarios like creating automated call flows, implementing call analytics, or developing custom integrations with Teams APIs for enhanced functionality.

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