Usability Testing
Usability testing is a user-centered design method that involves evaluating a product or service by testing it with representative users to identify usability issues and gather feedback on user experience. It typically involves observing users as they perform specific tasks to assess how easy, efficient, and satisfying the product is to use. This process helps ensure that digital products like websites, apps, or software meet user needs and expectations.
Developers should learn usability testing to create more intuitive and user-friendly products, reducing user frustration and support costs. It's crucial during the design and development phases to catch issues early, such as confusing navigation or unclear interfaces, before they become expensive to fix. Specific use cases include testing new features, validating design prototypes, or improving conversion rates on e-commerce sites.