CRM SaaS
CRM SaaS (Customer Relationship Management Software as a Service) is a cloud-based platform that helps businesses manage customer interactions, sales pipelines, marketing campaigns, and customer support. It centralizes customer data, automates workflows, and provides analytics to improve customer relationships and drive sales growth. Examples include Salesforce, HubSpot, and Zoho CRM.
Developers should learn CRM SaaS when building or integrating customer-facing applications, as it enables seamless data synchronization, API-driven automation, and scalable customer management solutions. It's essential for roles in SaaS development, e-commerce platforms, and enterprise software where customer data integration and real-time analytics are critical.