Salesforce

Salesforce is a cloud-based customer relationship management (CRM) platform that provides a suite of tools for sales, service, marketing, and analytics. It enables businesses to manage customer interactions, automate processes, and gain insights through a unified interface. The platform is highly customizable using its proprietary programming languages and low-code/no-code tools.

Also known as: SFDC, Salesforce CRM, Salesforce.com, Force.com, Sales Cloud

🧊Why learn Salesforce?

Developers should learn Salesforce when building enterprise applications for CRM, customer service, or business automation, especially in industries like finance, healthcare, or retail. It is valuable for roles involving custom integrations, app development on the Salesforce AppExchange, or leveraging its AI capabilities (Einstein) for predictive analytics. Use cases include creating custom objects, workflows, and dashboards to streamline business operations.

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Salesforce vs Microsoft Dynamics 365→Salesforce vs Hubspot Crm→Salesforce vs Zoho Crm→

Learning Resources

Salesforce Developer Documentation

Trailhead - Salesforce's Free Learning Platform

Salesforce Developer Beginner Course on Udemy

Introduction to Salesforce Development on YouTube

Related Tools

Apex Lightning Web Components Salesforce Marketing Cloud Salesforce Service Cloud Salesforce Integration

Alternatives to Salesforce

Microsoft Dynamics 365 Hubspot Crm Zoho Crm

Other Crm

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