Microsoft Dynamics 365
Microsoft Dynamics 365 is a cloud-based suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications. It integrates business operations like sales, customer service, finance, and supply chain management into a unified platform, leveraging AI and data analytics. It is built on the Microsoft Power Platform and integrates with other Microsoft services like Azure and Office 365.
Developers should learn Microsoft Dynamics 365 when building or customizing enterprise-level business applications that require seamless integration with Microsoft ecosystems. It is ideal for scenarios involving CRM automation, ERP solutions, or creating tailored business workflows, as it offers low-code tools and extensibility through APIs and plugins. Use cases include developing custom modules for sales tracking, automating customer service processes, or integrating with external systems for real-time data synchronization.