Knowledge Bases
A knowledge base is a centralized repository for storing, organizing, and retrieving structured information, often used to support decision-making, problem-solving, and information sharing. It typically includes documents, FAQs, tutorials, and data that can be accessed by users or integrated into applications. In software development, knowledge bases are crucial for documentation, customer support, and internal team collaboration.
Developers should learn about knowledge bases to effectively manage and disseminate technical documentation, reduce support overhead, and improve team productivity through shared resources. They are essential in building help systems for software products, creating internal wikis for development teams, and implementing AI-driven chatbots that rely on structured data for accurate responses.