Chatbots
Chatbots are software applications that simulate human conversation through text or voice interactions, typically using natural language processing (NLP) and artificial intelligence (AI) to understand and respond to user queries. They are commonly deployed on messaging platforms, websites, or mobile apps to automate customer service, provide information, or assist with tasks. Modern chatbots range from simple rule-based systems to advanced AI-driven assistants that can handle complex dialogues and learn from interactions.
Developers should learn about chatbots to build automated customer support systems, enhance user engagement on digital platforms, or create virtual assistants for businesses and personal use. They are particularly valuable in industries like e-commerce, healthcare, and finance, where they can handle high volumes of inquiries 24/7, reduce operational costs, and improve user experience by providing instant responses. Knowledge of chatbots is also essential for integrating AI and NLP into applications to make them more interactive and intelligent.