methodology

Maintenance and Support

Maintenance and Support is a software development practice focused on managing, updating, and troubleshooting existing software systems after their initial deployment. It involves activities like bug fixing, performance optimization, security patching, and adapting software to new environments or requirements. This ensures software remains functional, secure, and aligned with evolving user needs over its lifecycle.

Also known as: Software Maintenance, Tech Support, Post-Deployment Support, Prod Support, M&S
🧊Why learn Maintenance and Support?

Developers should learn and apply maintenance and support skills to ensure long-term software reliability and reduce technical debt, which is crucial for enterprise applications, legacy systems, and products with ongoing user bases. It is essential in roles like DevOps, site reliability engineering, and when working on long-lived projects to prevent system failures and maintain customer satisfaction.

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