Quality Management Systems
Quality Management Systems (QMS) are structured frameworks of policies, processes, and procedures implemented by organizations to ensure consistent quality in products, services, and operations. They provide a systematic approach to managing quality, focusing on meeting customer requirements, regulatory standards, and continuous improvement. Common standards include ISO 9001, which sets internationally recognized requirements for QMS.
Developers should learn QMS to ensure software development processes produce reliable, high-quality products that meet user needs and comply with industry regulations, such as in healthcare (HIPAA) or finance (SOX). It is crucial in industries with strict quality and safety standards, like aerospace, automotive, or medical devices, where defects can have severe consequences. Implementing QMS helps reduce errors, improve customer satisfaction, and streamline development through methodologies like Agile or DevOps integrated with quality controls.