Session Replay
Session replay is a technology that records and replays user interactions on websites or applications, capturing mouse movements, clicks, scrolls, and keystrokes to provide a video-like playback of user sessions. It is commonly used for debugging, user experience analysis, and troubleshooting issues by allowing developers and product teams to see exactly how users navigate and interact with their digital products. Tools often include features like heatmaps, analytics, and filtering to help identify patterns and problems.
Developers should learn and use session replay tools to diagnose bugs, reproduce user-reported issues, and improve user experience by understanding real-world usage patterns. It is particularly valuable for debugging complex front-end issues, optimizing conversion funnels, and conducting usability testing without requiring direct user observation. Use cases include e-commerce platforms troubleshooting checkout failures, SaaS applications analyzing feature adoption, and support teams resolving customer complaints more efficiently.