Simple Chatbots
Simple chatbots are automated conversational agents that use rule-based or basic natural language processing (NLP) techniques to interact with users through text or voice interfaces. They are designed to handle straightforward tasks like answering FAQs, providing basic customer support, or guiding users through simple workflows without requiring complex AI models. These chatbots typically operate on predefined scripts, decision trees, or keyword matching to generate responses.
Developers should learn to build simple chatbots when they need to automate repetitive customer interactions, reduce support costs, or provide 24/7 assistance for basic queries in applications like websites, messaging apps, or internal tools. They are ideal for use cases such as handling common questions in e-commerce, booking appointments, or collecting user information, where the conversation flow is predictable and doesn't require deep contextual understanding.