methodology
User Education
User Education is a methodology focused on designing and delivering learning materials to help users effectively understand and use a product or service. It involves creating documentation, tutorials, onboarding flows, and other resources to improve user experience and reduce support costs. This skill is crucial for ensuring users can achieve their goals with minimal friction.
Also known as: User Onboarding, User Documentation, Product Education, User Training, Help Content
🧊Why learn User Education?
Developers should learn User Education to build more intuitive and accessible products, especially in roles involving front-end development, product management, or technical writing. It's essential for applications with complex features, enterprise software, or consumer apps aiming for high adoption rates, as it directly impacts user retention and satisfaction.