Community Management

Community management is the practice of building, engaging, and nurturing a group of users, customers, or contributors around a product, brand, or technology. It involves fostering relationships, facilitating discussions, and creating value to support community growth and retention. In tech contexts, this often applies to open-source projects, developer communities, or user forums.

Also known as: Community Engagement, Community Building, DevRel (Developer Relations), User Community Management, Open-Source Community Management

Why learn Community Management?

Developers should learn community management to effectively lead open-source projects, gather user feedback, and build loyal user bases, which can drive adoption and innovation. It's crucial for roles involving developer advocacy, product management, or maintaining popular libraries, as it helps in reducing support burdens and creating sustainable ecosystems.

Learning Resources

• book: The Community Manager Handbook
• course: Community Management Fundamentals on Coursera
• docs: Mozilla's Open Source Community Building Guide
• video: DevRel: What It Is and How to Do It - Video by GitHub