Zendesk

Zendesk is a cloud-based customer service platform that provides tools for managing customer interactions across multiple channels, including email, chat, phone, and social media. It offers features like ticketing systems, knowledge bases, and analytics to help businesses streamline support operations and improve customer satisfaction.

Also known as: Zendesk Support, Zendesk Suite, Zendesk CRM, Zendesk Chat, ZD
🧊Why learn Zendesk?

Developers should learn Zendesk when building or integrating customer support solutions for web or mobile applications, as it enables efficient handling of user inquiries and feedback. It's particularly useful for SaaS companies, e-commerce platforms, and any business requiring scalable customer service automation and reporting.

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