Salesforce Administration

Salesforce Administration involves managing and configuring the Salesforce Customer Relationship Management (CRM) platform to meet business needs. It includes tasks like user management, data security, workflow automation, and customizing objects, fields, and page layouts. Administrators ensure the platform runs smoothly, supports users, and aligns with organizational goals.

Also known as: Salesforce Admin, SF Admin, Salesforce CRM Administration, Salesforce Platform Administration, SFDC Admin

Why learn Salesforce Administration?

Developers should learn Salesforce Administration to build and maintain custom solutions on the Salesforce platform, such as creating apps, integrating with external systems, or automating business processes. It's essential for roles in CRM development, consulting, or when working in organizations that rely on Salesforce for sales, service, or marketing operations.

Learning Resources

• course: Salesforce Administrator Certification Trailhead
• docs: Salesforce Help: Administrator Guide
• video: Salesforce Admin Tutorial for Beginners on YouTube
• tutorial: Salesforce Administrator Handbook