ServiceNow
ServiceNow is a cloud-based platform that provides IT service management (ITSM), IT operations management (ITOM), and business process automation solutions. It enables organizations to manage digital workflows, automate routine tasks, and improve service delivery across departments like IT, HR, and customer service. The platform is widely used for creating custom applications and integrating with other enterprise systems.
Developers should learn ServiceNow when working in enterprise environments that require robust IT service management, workflow automation, or custom application development on a low-code/no-code platform. It is particularly valuable for roles involving IT operations, DevOps, or business process optimization, as it helps streamline service delivery and reduce manual efforts through automation and integration capabilities.